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Delivering Trust: How to Turn Holiday Shoppers Into Loyal Customers
Webinar
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November 25, 2025
30
Key Takeaways
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“The post-purchase experience matters just as much as checkout,” trust must be reinforced across the entire customer journey.
“If customers have to work to figure out how to buy, you lose trust,” clarity in PDP and checkout drives conversion.
“Holiday season is the perfect time to reward your existing customers,” loyal buyers should get early access or exclusive perks.
Featured speakers:
Nicole Hutchinson
Senior Strategist @ Iamota
Will Jones
Co-founder @ SavedBy
Shannon O'Boyle
Director of Marketing @ Relay Commerce
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Partners:
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